What our customers say

Real reviews from real Refurb-Phone customers

4.0/5 based on 1,398 reviews on Trustpilot

Excellence - Top tier

I communicated with a staff member; Joe. He was extremely helpful, reassuring and negotiable in regards to the complex situation that had occurred. He kept me updated with accurate product analysis and the expected time of arrival, for my delivery. Giving me multiple avenues to work with, I settled with a fair agreement and am a very happy customer as a result. Great job!

Chloe· February 2026

Fantastic Customer Service

My iPad wasn't working after using for several weeks. After lots of emails and the fantastic help received from the Customer Service team I was able to send it back and they contacted me to say it was all working. I received it today and is working. The customer service support I received really was exceptional. I would really highly recommend Refurb Phone Sales.

Beverley M.· December 2025

The Apple Watch we bought was 5 star

The Apple Watch we bought was 5 star and arrived within 3 days from purchase. Had no trouble with this company at all and will defo use again in the future.

Jane Morgan· April 2026

Very Happy Customer

Slight delay with the order, but all was resolved after communicating with Joe. Updated me on the issue and provided me with a resolution. Very happy with my phone and the service provided. I would highly recommend.

Pram· February 2026

Very happy with my apple watch

Very happy with my apple watch! After I ordered it, all my questions were promptly answered and followed up by Rini.

Anneke de Waal· February 2026

Very happy with my watch

Very happy with my watch! In excellent condition at a great price. Fast shipping as well. Highly recommended.

Dani· April 2026

Quick service

Quick service. Phone is in excellent condition.

Karla P.· June 2025

Joe was especially helpful

Joe was especially helpful. Would buy from these again.

Anthony K.· February 2026

Refurbished Samsung watch

I bought a refurbished Samsung watch — arrived quickly and was in really excellent condition, only a small scratch on the side but barely noticeable. Came well packaged and with a charger.

Samsung Watch buyer· June 2025

The watch is functioning well

The watch is functioning well. Quick delivery and exactly as described.

Alhassan U.· June 2025

As SEEN ON